Frequently Asked Questions



How do I pick up my race packet (bib number, T-shirt, details)?

There will be several Race Packet Pickup days for participants to come and retrieve their race packets. Click our menu tab for pickup days for details.

Can I pick up my race bib on race day?

NO, there is no race day packet pickup. We want you to come run and have fun so please arrange to pick up your bib on one of our Race Packet Pickup days. See the menu for details. If you are unable to make it, please arrange for a friend to pick up your bib for you. They will need a copy of yr photo ID.

How do I pick up my race packet if I am coming in from out of town?

One of our race packet pickups will be held on the day/eve before the race. If you cannot make that pickup, please click here to contact us to arrange an alternate plan smartrun@gmail.com

Where can I contact the organizer with any questions?

We’re here to help. If you have any questions, click here to contact us.

Can my registration/ticket be transferred to someone else?

YES, please click here to contact us and explain your situation.  We will take care of things. NOTE: The deadline to transfer is May 30th, 2018

Can I update my registration information?

NO, but if you have special circumstances and an update is required, please click here to contact us.

What is the refund policy?

There are no refunds. However, you are able to transfer your registration. The deadline to transfer is May 30th, 2018.

Is this race only for teachers and students?

Heck no! This race is for everyone!!!